What we’re looking for: Do you have experience working in a residential property management environment? Do you have knowledge of contemporary issues and legislation affecting residential property management and the wider real estate sector? Do you have experience of managing service charge budgets and expenditure variances? Are you able to read and interpret leases? Are you able to use relevant computer systems and software, including Microsoft Dynamics CRM, Northgate, Excel, Word, and PowerPoint? If so, this role is perfect for you! Here at Peabody, we have an opportunity for a Homeownership Property Manager on a Permanent basis at our Westminster Bridge Road office. A bit about the role: As a Homeownership Property Manager, you will manage contractual arrangements with external managing agents, freeholders, and asset managers (EMA) on Section 106 developments, but will cover all our contractual relationships where we are not the freeholder of the block/estate. Some of the key results for the role include: Managing contractual arrangements with external managing agents and ensure Standard of Level Agreement (SLA) are met Advising and supporting our customers in resolving their queries and issues, providing personable service and ensuring proactive resolutions are identified. Updating and maintaining systems/records to ensure that information/data is kept up to date and accurate and that Key Performance Indicators (KPIs) are met. Ensuring that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation. Assisting the Senior Property Manager with any other adhoc tasks that may be required. A minimum of 1 to 2 days working in the Westminster Bridge Road office is required. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Homeownership Property Manager, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to [email protected] and we will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.