Location
London, E14 5HP

Hours
40 hours per week, Monday - Friday

Salary
£15.24 per hour

About the Role
Are you friendly, outgoing, and passionate about delivering great service? As a Hospitality Food Host with ISS UK, you’ll be an ambassador for both ISS and our clients, creating exceptional experiences for everyone who visits the workplace. You’ll bring energy, warmth, and professionalism to every interaction, helping to foster a positive, engaging, and inclusive environment where guests and colleagues feel welcome, valued, and inspired.

Your key responsibilities will include creating a positive and memorable experience for guests and colleagues, delivering outstanding customer service and confidently handling guest queries, building rapport and strong relationships with clients, customers, and team members, developing knowledge of the site and promoting food services, destinations, and activities. You will identify opportunities to enhance the workplace experience and culture, act as an informed ambassador during tours and events by sharing site insights, and support your team to ensure smooth, high-quality service at all times.

Experience
Previous experience in hospitality or customer service is beneficial but not essential. A genuine passion for hospitality and creating exceptional experiences is key.

About you
Excellent customer service and interpersonal skills.
Friendly, confident, and approachable with a professional attitude.
A proactive team player who can also work independently.
Strong attention to detail and willingness to go the extra mile.
Good IT skills, including familiarity with MS Office.
A genuine passion for hospitality and creating exceptional experiences.

Qualifications
No formal qualifications are required for this role, but a professional attitude and enthusiasm for hospitality are essential.