Location
Primarily based at Laurence House, Catford, London, SE6 4RU. The role operates a hybrid working approach requiring regular work both in the office and from home.

Hours
Full time, standard working hours (details to be confirmed during recruitment process).

Salary
£37,509 - £38,637 per annum (Scale 6). All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role unless matching current salary with evidential proof.

About the Role
As a Housing Advice and Early Intervention Officer, you will be the first point of contact for clients seeking support with housing and complex needs, particularly those with complex vulnerabilities. You will provide a person-centred service offering expert advice, guidance, and practical support to help residents make informed decisions about their housing options. Your responsibilities include conducting holistic assessments, making referrals, and aiming to prevent homelessness and reduce reliance on crisis services. Administrative tasks are also key to ensuring smooth service delivery. Your role ensures clients receive the right support every step of the way.

Benefits
Excellent training and development opportunities
Generous holiday allowance
Local Government Pension scheme
Flexible working and family friendly policies
Season ticket and bicycle loans
A range of staff discounts including local subsidised gym memberships
Supportive staff networks

Experience
We are looking for a high performing individual committed to excellent standards of customer service in a fast paced environment.

About you
Committed to delivering person-centred support with empathy and professionalism.
Ability to work effectively both independently and as part of a team.
Strong communication and organisational skills.
Resilient and adaptable to changing demands.

Qualifications
The job is subject to a Basic DBS check.
Applicants must complete the application fully and demonstrate how they meet each of the person specification criteria.