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Islington N1

Housing Support Worker

Peabody
£26,513
Full-time
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Description
Could You Be a Support Worker for Women Experiencing Homelessness? Are you passionate about supporting women who have experienced trauma and homelessness? At Peabody, we live by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. If these values resonate with you, we’d love you to join our dedicated team. Who We Support Our Islington-based service provides a safe and nurturing environment for women who have faced multiple disadvantages, including domestic abuse, homelessness, and trauma. Your role will be to offer compassionate, person-centred support, empowering them to rebuild their confidence and work towards independent living. About the Role You will be based at our nine-bedroom supported housing scheme in Islington, close to Highbury and Islington station. You’ll build trusting relationships with the women we support, helping them regain stability and move forward in their lives. You will: Manage a caseload of residents, meeting with them weekly to discuss goals and progress. Support customers to access housing and navigate the housing benefits available to them. Ensure residents feel safe and secure in their living environment. Carry out risk assessments and health and safety checks. Work within trauma-informed and safeguarding frameworks to provide the best possible support. This is an all-women’s service, and therefore, this role is open to female applicants only (Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies). Working Hours This role requires flexibility, with shifts that include mornings, afternoons, evenings, and some weekends. What We’re Looking For We’re seeking a compassionate and proactive individual who can: Engage effectively with women who have experienced trauma and homelessness. Build trusting relationships through empathetic, non-judgmental communication. Confidently use IT systems, including Microsoft Office (Outlook, Word, Excel, Teams). Manage complex situations, de-escalate conflicts, and provide constructive support. Work both independently and as part of a team. Demonstrate a strong understanding of safeguarding and trauma-informed care. Essential Experience Experience supporting vulnerable adults, particularly those facing homelessness, domestic abuse, or mental health challenges. Knowledge of the housing sector, benefits system, and safeguarding frameworks is desirable but not essential. Additional Details This role requires an Enhanced DBS check. You must have the right to work in the UK, as Peabody does not offer visa sponsorship. Why Join Us? At Peabody, we recognise the dedication and compassion of our team. That’s why we offer: Up to 25 days’ annual leave plus bank holidays. Flexible benefits, including healthcare, dental, and critical illness cover. 4x life assurance. Professional development opportunities, including apprenticeships and qualifications. Two paid volunteering days annually. Family-friendly policies and up to 10% pension contribution matched 1:1. Ready to Apply? If you’re looking for a role where you can truly make a difference in the lives of women experiencing homelessness, click ‘Apply Now’ to submit your CV and a short statement on why you’re the right fit. For questions, contact Julie-Ann, Talent Specialist, at Julie-Ann.O'[email protected]. Interview dates: Week commencing 24 and 31 March. We can’t wait to hear from you!
Expiry date: 31/03/2025
Housing Support Worker
Company
Peabody
Salary
£26,513
Job Type
Full-time
Location
Islington N1
Our Commitments
Living Wage Employer
Hiring Local
Disability Confident
Building Diverse Workforces
Climate Conscious
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Peabody

Charity & Non-profit Organisations
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About us
We're at a particularly exciting point in our story: Catalyst joined the Peabody Group as a subsidiary on 1 April 2022, and should fully merge in April 2023. The new organisation will be responsible for 104,000 homes, with 220,000 residents across London and the South East of England. By joining together, we’ll go further and faster with our plans to improve our services, invest in our homes and communities and create innovative solutions to the challenges of carbon consumption and building safety. If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care. We offer great opportunities to develop and grow and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.
Metrics we Are Proud of
4000+
Employees paid the Real or London Living Wage
38%
of our board members are women
20%
Social value weighting in procurement activities
Benefits
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Mental Health
Free, confidential assistance programme for 24/7 phone counselling, legal advice, and referral for therapy.
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Health and Wellness
Annual allowance to spend on health benefits e.g. gym memberships, cycle-to-work scheme and dental insurance
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Giving Back
We also offer payroll giving to charity and you can take two working days to volunteer in the community.
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Flexible Working
We're happy to talk flexible working, including part-time, compressed hours or from home.
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Learning & Development
Multiple opportunities for L&D, including mentoring, career coaching, apprenticeships or e-learning
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Support
We have a team of employee supporters, who can help you access information, support and guidance
Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Building Diverse Workforces
Climate Conscious

Peabody

Charity & Non-profit Organisations
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Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Building Diverse Workforces
Climate Conscious