Location
London, United Kingdom (Remote)

Hours
Full Time

Salary
Negotiable

About the Role
Help Dell Technologies customize operational solutions for customers as a Managed Services Solutions Principal. In this role, you will guide the analysis, design, and development of managed services solutions to deliver transformational outcomes that enable customers to modernize their IT capabilities and achieve their business objectives. Join us to do the best work of your career and make a profound social impact as a Solutions Principal on our Managed Services Solutions Principal Team.

As a Solutions Principal, you will lead the entire managed services solutioning process on complex pursuits within Dell’s largest accounts to solve customers’ IT challenges. You will collaborate closely with Business Development Executives to drive new business, qualify opportunities, and build pipeline. Your influence will help the world’s largest companies choose Dell Technologies to build and manage their AI platforms, private clouds, and Cyber Recovery solutions.

Your responsibilities will include gathering, documenting, and understanding customer-specific scope requirements to define the appropriate Managed Services approach that meets customer objectives and expected outcomes. You will create and own volume models to align stakeholders and drive financial modeling. You will work with Managed Services Delivery Leads, Subject Matter Experts, and other business partners including Consulting, Professional Services, and Dell Financial Services to develop holistic, end-to-end solution proposals from design and build phases through Day 2 operations.

Additionally, you will collaborate with the Managed Services Business Development Executive, pricing, and legal teams to develop pricing strategies and relevant Statement of Work content. Regular engagement in customer-facing meetings and internal pursuit team meetings is expected.

Experience
- 7+ years of relevant managed services experience or equivalent operational management experience
- Strong product, technology, and industry knowledge
- Proficient in analyzing data and creating flexible models in Excel
- Strong negotiation and consultative skills
- Excellent communication skills and ability to work collaboratively in cross-functional teams

About you
- Ability to lead complex solutioning processes and influence large enterprise customers
- Collaborative mindset with a focus on creating the best end-to-end solutions
- Comfortable engaging regularly in customer-facing and internal meetings

Qualifications
- Understanding of IT transformation concepts and industry trends is desirable
- Familiarity with Dell Technologies product portfolio and associated positioning/value proposition is a plus
- Knowledge of business case construction, pricing strategy, and financial and accounting principles is advantageous