Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Burberry, creativity opens spaces and drives us to push boundaries and unlock new possibilities. As an IT Resilience Manager, you will play a critical role in ensuring Burberry's technology services can withstand, respond to, and recover from disruptive events. You will provide resilience expertise, assurance, and governance across critical services, collaborating with service owners, platform teams, SIAM, cyber security, business continuity, and third-party partners.

Your responsibilities include maintaining and evolving the IT Resilience policy framework, which covers IT Resilience, Cyber Resilience, IT Disaster Recovery, and IT Backups policies. You will ensure these policies are practical, embedded, and aligned with business priorities. You will oversee recovery planning, backup arrangements, resilience controls, testing, evidence collection, and reporting.

You will lead the annual IT resilience and cyber recovery exercise, conduct monthly assurance reviews, and maintain resilience reporting for critical technology services. Partnering closely with Cyber Security Operations, IT Risk, and business continuity teams, you will ensure alignment of IT disaster recovery and cyber recovery capabilities with wider operational resilience requirements.

This role requires strong governance and reporting skills to communicate resilience posture, risks, and improvement actions effectively to Cyber & Risk leadership and relevant governance forums.

Experience
Proven experience in IT disaster recovery, IT resilience, technology risk, business continuity, or resilience assurance roles. Strong understanding of IT resilience, cyber resilience, disaster recovery, and backup requirements across hybrid cloud and on-premise environments. Experience reviewing service-level recovery plans, test evidence, and resilience controls against policy and standards. Experience leading resilience exercises, simulations, or scenario-based testing across multiple services, teams, and suppliers.

About you
Able to work effectively across service owners, platform teams, SIAM, cyber security, architecture, suppliers, and business continuity stakeholders. Strong governance and reporting skills with the ability to present resilience posture, risks, and improvement actions clearly to senior stakeholders. Understanding of cyber-led disruption scenarios including ransomware, data loss, destructive attacks, and major service outages. Familiarity with service management, supplier management, and operational resilience practices is beneficial.

Qualifications
Relevant certifications such as BCI, ISO 22301, ISO 27001, ITIL, or equivalent are desirable.