Location
Kings Hall Mews, Stratford, London

Hours
Full Time - 35 hours per week

Salary
Starting from £28,409 per annum depending on experience

About the Role
Join the Learning & Development Team at London and Quadrant Housing Trust (L&Q) as an L&D Academy Coordinator. This permanent, full-time role supports the organisation in developing the skills, knowledge, and behaviours required to meet L&Q’s objectives. You will be the main point of contact for customers, coordinating and supporting the delivery of internal and external learning initiatives to ensure smooth day-to-day operations. Reporting to the L&D Academy Co-ordination Team Leader, you will act as an ambassador for L&Q and the L&D Academy, providing excellent customer service and support to enhance colleagues’ learning experiences.

This varied and fast-paced role requires strong organisational skills, excellent attention to detail, and the ability to work efficiently. You will manage course bookings, maintain training records, track attendance, and provide KPI and ad hoc reports. You will also manage the LMS system (iLearn), liaise with colleagues and external providers, and support the setup of organisational learning events such as Great Place to Work, Learning at Work Week, and Inclusion Week.

L&Q offers a hybrid working model with 20% - 40% of contractual hours worked from the Stratford office. Benefits include an excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, and an Employee Assistance Programme.

Experience
Proven experience in administrative and organisational roles is essential. Experience in learning and development or coordinating training initiatives is highly desirable. Strong customer service skills and the ability to manage multiple tasks efficiently are required.

About you
You are an organised, detail-oriented individual with excellent written and verbal communication skills. You have strong interpersonal skills and the ability to work collaboratively within a team. You are proactive, adaptable, and able to manage competing priorities in a fast-paced environment. You are committed to providing excellent service and supporting continuous learning and development.

Qualifications
There are no specific qualification requirements stated for this role, but relevant experience and skills in administration, coordination, or learning and development will be advantageous.