Location
London Borough of Tower Hamlets

Hours
Full Time

Salary
£53,629 per annum

About the Role
Established in 2020, Government Skills enhances the quality and consistency of civil service learning and development by delivering better training, knowledge and networks. It serves as the foundation for The Campus, unifying physical and digital environments where more than 450,000 civil servants develop their capabilities across government. The organisation’s mission is to accelerate capability building for all civil servants and extend impact into the wider public sector, ultimately driving improved public service delivery nationwide.

Under a new Government, Government Skills is transitioning to an updated operating model designed to elevate output quality while reducing learning costs. This expansion marks a dynamic phase of growth, featuring new roles created to drive future strategic goals.

The Beyond Boundaries programme sits within the Fast Stream and Emerging Talent team as part of Government Skills. You will oversee end-to-end delivery of the 12-month Beyond Boundaries talent and learning programme, encompassing 11 virtual modules. Your primary duties include leading and co-facilitating workshops, evaluating session effectiveness and driving continuous programme improvements. Acting as the primary point of contact for approximately 50 learners, you will provide ongoing guidance, formal one-to-one coaching and group coaching via action learning sets.

Administrative responsibilities include issuing pre-work and joining instructions, logging FAQs, gathering workshop feedback and managing tracking and reporting attendance, attrition and evaluations. Following the core 12-month programme, you will deliver an additional 6 months of post-programme mentoring support.

Collaboration across teams is essential to align with overarching programme goals, prevent duplicate efforts and feed key insights into Fast Stream learning evaluation metrics. As needed, you will also scope and assist with other Fast Stream and Emerging Talent learning initiatives and assessments, sharing best practice across the business unit to reinforce a centre of expertise model.

This role involves working closely with colleagues across teams to ensure alignment with wider programme goals, prevent duplication, and contribute relevant data and insights to the overarching Fast Stream learning evaluation. You will assist with scoping and supporting additional Fast Stream and Emerging Talent learning assessments and initiatives as required, sharing best practice across the business unit in line with the centre of expertise model.

Experience
- Facilitating learning events individually and in pairs
- Understanding of different adult learning styles and their impact on learning design and delivery
- Knowledge of evaluation methods and measuring learning impact, including continuous improvement
- Experience in formal coaching, talent development and learning principles
- Excellent knowledge of the wider civil service, career pathways, success profiles and development opportunities

About You
- Proactive use of a variety of learning methodologies and styles (desirable)
- Ability to promote a culture of continuous learning with innovative and accessible learning opportunities (desirable)
- Experience using formal coaching tools to enhance facilitation (desirable)
- Experience in structured talent development (desirable)
- Strong organisational skills with an eye for detail
- Ability to manage projects effectively and deliver outcomes in a timely manner
- Open to feedback, demonstrating learning agility and a growth mindset
- Ability to build strong relationships and work well with internal and external stakeholders
- Experience working with complex data to make informed decisions

Qualifications
- Formal coaching qualification and/or extensive formal coaching experience
- Preferably Level 5 CIPD Learning & Development qualification or willingness to work towards it