Location
Holborn

Hours
Full Time - Remote Working

Salary
£28,000 Per Annum

About the Role
Pinnacle Group is looking to recruit an experienced Lettings Coordinator to support the Lettings Team with all aspects of lettings, including marketing, arranging viewings, confirming offers, and securing lets for the onsite Lettings Negotiators. In this role, you will work proactively and efficiently with the lettings administration team to progress applications to references and agreement signing with residents, ensuring that the void turnaround is as prompt as possible. You will be joining the Place by Pinnacle team, which provides integrated market rental lettings and management services across single-family and multi-family properties.

Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play. We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years, reflected in how we treat our employees and customers.

Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge, and Deliver Excellence, and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities
• Co-ordinate diaries by booking appointments with applicants as required.
• Co-ordinate resident engagement-based activities in line with the resident engagement plan to build the community and provide positive resident involvement.
• Manage offers from viewings and liaise with tenants to ensure all relevant information is communicated correctly and efficiently.
• Maintain good record keeping, ensuring confidentiality of all handling of documents and that confidential information is not disclosed.
• Develop positive and effective relationships, ensuring that excellent customer service is always delivered.

Experience
Relevant experience in lettings and property management.

About You
Excellent administrative and communication skills are a must. Ability to perform a range of housing management and administrative tasks, including general repairs and property management. Excellent IT skills (Word, Excel, and relevant software).

Qualifications
No specific qualifications required, but relevant experience is essential.