Location
Wood Green Library, 187 High Road, Wood Green, N22 6DS

Hours
Casual (as and when)

Salary
SC4 (£31,290 – £32,655) Pro Rata

About the Role
As a Library & Information Officer, you will play a vital role in delivering a high-quality, customer-focused library service that supports learning, research and community engagement. You will help users access information in a variety of formats, support enquiries, promote digital resources, and ensure library spaces are welcoming, well-organised and inclusive. The role involves a mix of frontline service delivery, administrative tasks, and support for library resources and systems, requiring strong organisational skills and a genuine passion for information services.

About the Team
You will join a dedicated and supportive library team committed to providing an accessible, modern and responsive service. The team works closely together to support a diverse range of users, sharing knowledge and ideas to improve services and adapt to changing needs. Collaboration, flexibility and a strong customer-service ethos are central to how the team operates, and you will be encouraged to contribute your ideas and skills to help shape and develop the library offer.

About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other and is proudly distinctive. We will be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us ambitious for the future and continuously striving to do our very best for all residents.

Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities to continue making a difference to our residents and community. Our benefits package includes 31 days leave plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme, and a range of discount schemes across leisure and culture providing financial and money-saving benefits.

Experience
Experience in a library, information, customer service or education setting would be an advantage but is not essential.

About You
You will be enthusiastic, approachable and confident in working with a wide range of people. You will enjoy helping others, be comfortable using digital systems, and have good communication and organisational skills. Most importantly, you will have a willingness to learn, adapt and take pride in delivering an excellent service. Being organised, proactive and passionate about supporting access to information and learning are key attributes for this role.

Qualifications
No specific qualifications are required, only a genuine passion for information services and a commitment to providing excellent customer service.