Location
London Borough of Newham

Hours
Flexible shifts covering weekdays, weekends, early mornings and evenings up to 9pm

Salary
£44,184 - £47,262 per annum (career graded)

About the Role
As a Neighbourhood Enforcement Officer, you will undertake enforcement activity by working with residents, businesses, colleagues, and partner agencies to address crime, anti-social behaviour, environmental issues, and community safety concerns. The work is challenging and rewarding, responding to the requests and expectations for a cleaner and safer Borough for our residents, businesses and visitors. Through communication, advice, investigation, persuasion, and enforcement, you will help achieve compliance with legal requirements, support victims of crime, encourage community involvement, and empower local people to take an active role in improving and sustaining their neighbourhoods. Uniformed, proactive and tasked crime prevention patrols will be undertaken on foot and motor vehicle. You will be required to conduct investigations and take enforcement action for breaches of relevant criminal legislation. You will undertake problem solving investigations and also be part of multi-agency operations and Days of Action.

You will work in a designated Neighbourhood and provide the first point of contact with residents, businesses, internal and external partners. The role involves working directly with the Police, partner organisations and other Council Officers, including those from Youth Services, Planning Enforcement, Highways, Parking Enforcement, Cleansing and Housing. You will be required to attend and represent Community Safety at various community meetings, ward forums, estate improvement programmes, community events and neighbourhood meetings where necessary.

Experience
Experience of enforcement or regulatory work is preferable but not essential. You will undergo a comprehensive training programme and be mentored through your probation period.

About you
Excellent communication skills and a strong desire to improve the Borough's environment for residents and businesses are essential. You must be able to patrol alone as well as work effectively within a team. You may face potentially confrontational situations but with your training and personal skills you will be able to resolve these confidently and professionally while maintaining high ethical standards. You must be able to prioritise tasks and work under pressure. The role requires working outdoors in all weathers, on foot and in a vehicle.

Qualifications
Applicants must hold a full UK manual driving licence and be able to pass the Council’s driving test. You must be able to use a range of technology including smartphone, radio and body worn camera; training will be provided for this equipment and in-house computer systems. A Disclosure and Barring Service (DBS) clearance is required prior to appointment.