The vacancy This role is on a fixed-term basis for 12 months. Your day might begin by providing support to our customers in independent accommodation, helping them to maintain their tenancies and thrive in their homes. You'll work closely with individuals who have varying support needs, including mental health challenges and other health-related issues, offering both planned and crisis interventions. As an Outreach Support Worker, you'll play a crucial role in ensuring our customers receive the support they need to live independently. You'll work alongside colleagues and Senior Managers to ensure the effective operation of our Support Service, promoting a cooperative and supportive environment. Listening to our customers' views and helping to develop new services to meet their needs will be at the heart of your role. You're passionate about making a difference and have a deep understanding of housing support needs and benefits. Whether it's providing pre-tenancy guidance, offering advice on welfare benefits, or assisting customers in navigating complex situations, you're ready to provide the support they need. If you're empathetic, proactive, and committed to delivering high-quality service, we'd love to hear from you! Candidates must hold a full UK driving licence and have access to their own vehicle. To succeed in this role, you'll: Have demonstrable experience (professionally or voluntary) supporting customers within an Intensive Housing Management service. Have experience supporting customers with mental health needs, other health-related issues, and training/employment. Possess knowledge or understanding of housing support needs and benefits. Hold a full UK driving licence and have access to a vehicle. Here are just a few of the benefits of working at Peabody: 25 days' annual leave, plus bank holidays Flexible benefits scheme, including options for healthcare, dental care, critical illness cover, vouchers, technology scheme, and access to a discount portal 4 x salary life assurance Competitive salaries benchmarked regularly against current market rates Professional development through access to "paid for" apprenticeship programmes and qualifications Two additional paid volunteering days each year Family-friendly policies Up to 10% pension contribution, matched 1:1 Are you ready to apply? If you have any questions about this role, please email our Talent Specialist, George Murphy, at [email protected]. Interviews will be taking place the week commencing Monday 10th February. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.