Location
London

Hours
Full Time

Salary
Competitive salary offered

About the Role
We’re Civica, a global provider of software and services supporting over 5,000 public bodies worldwide. Our Payroll Bureau Pensions Administrator role offers an exciting opportunity to manage pension administration for a diverse range of customers, ensuring accuracy, compliance, and excellent service. You will be responsible for handling pension contributions, statutory returns, customer queries, and end-of-year activities while building strong client relationships. Success in this role requires strong payroll knowledge, attention to detail, excellent organisational skills, and a solid understanding of UK pensions legislation. With support from CIPP, career development opportunities, and a fully remote working model, this role is ideal for those looking to grow their career within Civica.

Experience
- Proven experience delivering payroll and pension services within a large in-house or outsourced payroll team
- Experience working with Teachers Pension, Civil Service Pension, and/or Local Government Schemes
- Experience using payroll software and MS Office applications
- Knowledge of relevant UK legislation, tax laws, and Pension auto-enrolment

About you
- Ability to manage own time effectively to meet objectives and deadlines
- Strong organisational and numeracy skills, able to complete complex tasks accurately
- Excellent communication skills at all levels, both internally and externally
- Ability to manage conflicting priorities while maintaining statutory and customer compliance
- Commitment to maintaining confidentiality and security of employee data

Qualifications
- CIPP qualified or interested in completing a payroll qualification sponsored by Civica
- Understanding of statutory pension monthly and annual returns and end-of-year activities
- Awareness of statutory compliance requirements and ability to keep up to date with legislation changes