Location
London Borough of Tower Hamlets - Hybrid working (two days in the office)

Hours
Full Time - Permanent

Salary
£62,743 - £66,084 per annum

About the Role
Lead a high performing Payroll Service within the Finance (Improvements, Systems and Transactions) Service. Drive transformation and resilience to make a difference in one of London’s most diverse and dynamic local authorities. You will have the opportunity to shape the future of payroll delivery, working in a fast paced environment where accuracy, innovation and customer service are paramount. This role reports to the Head of Service for Strategic Finance and is at the forefront of culture change, good governance and delivering value for money to the taxpayer.

Work from our award-winning Town Hall with excellent transport links including Underground, DLR, Elizabeth Line, Overground and National Rail services. Enjoy a flexible hybrid working model supporting work-life balance.

We are looking for an exceptional Payroll Manager who is passionate about using technology to improve processes, developing people and building resilient teams.

Experience
- Significant experience managing high volume payroll operations in a local government setting
- Extensive experience running complex, high volume payroll services
- Experience leading and motivating teams through change
- Strong knowledge of payroll systems and technology, recent knowledge of Resource Link platform is desirable
- Excellent stakeholder management and communication skills
- Proven track record of delivering efficiencies, service improvements and measurable outcomes

About you
- Genuine passion for continuous improvement and service excellence
- Embraces technology and digital solutions to improve efficiency and control
- Ability to build resilience within teams through effective succession planning, training and knowledge sharing
- Enjoys working collaboratively with a wide range of stakeholders and partners
- Passion for developing talented people and building high performing, resilient teams
- Ability to work with accuracy and attention to detail under critical payroll deadlines

Qualifications
No specific qualifications are stated; however, relevant payroll management experience and technical expertise are essential.