What we’re looking for: Do you have experience of working in a generalist HR or L&D administration role within a busy People department? Do you have a good understanding of People-related processes, best practices and relevant legislation? Are you qualified to CIPD level 3 or working towards? Are you able to work independently, exercising good initiative and judgement whilst maintaining a high level of attention to detail? Are you passionate about delivering excellent customer service and valuing diversity? If so, this role is perfect for you! Here at Peabody, we have an opportunity for a People Operations Assistant on a Fixed Term Contract basis at our Westminster Bridge Road office. This role is to cover maternity leave until February 2025. A bit about the role: As a People Operations Assistant, you will be the first point of contact for People Operations support, responsible for establishing and preserving strong relationships with internal colleagues, providing accurate and timely customer service, and resolving People transactions and administration queries. You will ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organization. Some of the key results for the role include: Provide a comprehensive People advice and administrative service by telephone, email, in writing or in person and use available People systems effectively to access relevant data to resolve customer issues. Actively support the People Operations Manager in the identification and implementation of continuous service improvement initiatives within People Operations, Systems & Data e.g., suggesting enhancements to intranet guidance pages to reduce queries or improvements to working practices. Update colleague records following organisational change. Ensure the scanning of documents relating to restructures e.g., letters, job descriptions, job evaluation forms, interview notes and other relevant colleague information. Assist with compliance for Disclosure and Barring Service (DBS) requirements for Peabody wide for the appointment of colleagues including renewals. Protect colleague data by maintaining confidentiality based on GDPR norms and internal InfoSec policy. You will be required to work in the Westminster Bridge Road office every Tuesday, and a second day in any Peabody office location including Westminster Bridge Road. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of People Operations Assistant, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to [email protected], Talent Specialist, and we will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.