Summary What you'll do Our supported and temporary housing team really gets to the heart of social housing, providing homes to some of the most vulnerable and marginalised people in our communities. Are you passionate about providing high-quality homes and making a difference in people's lives? Join our business development team as a Portfolio Manager and play a vital role in ensuring the stability and quality of our temporary housing portfolio. Reporting to the Portfolio Lead, you'll take ownership of an allocated area, securing lease renewals and procuring new properties to maintain and grow your portfolio. Your keen eye for quality will be crucial in assessing and improving the homes within your patch, ensuring our residents have access to safe, compliant, and desirable living spaces. How you'll do it Our business development team works alongside our resident-facing colleagues and managers across supported and temporary housing, to deliver excellent services in quality homes and places, employing a variety of specialist functions and utilising a broad range of skills. You'll need to work well under pressure delivering a 'can do' and high-quality support service in an area where attention to detail is critical but knowing that you'll be part of a friendly and supportive team. Specific duties will include: Proactively drive new business to procure and deliver high quality new properties into portfolio Devise and deliver effective advertising and marketing strategies to increase and renew portfolio stock Build strong relationships with local authorities and external partners to respond proactively to demand Deliver strong financial arrangements through excellent negotiation and commercial awareness Taking responsibility for lease renewal, void properties and inspections within your 'patch' Work in partnership with colleagues and landlords to develop plans and timelines for property improvements Collaborate with colleagues and residents to understand concerns, condition and suitability of homes to remain within portfolio The ideal candidate You'll be key to delivering stable, high-quality homes to our residents living in temporary housing. As the environment is extremely busy, we'll be counting on you to proactively work with your team and stakeholders to deliver an excellent service. You'll also need to have good written skills and be very organised in order to meet deadlines and ensure the work of the team runs smoothly. Essential: Excellent interpersonal, verbal and written communication skills Tenacity, resilience and problem-solving skills Excellent investigative, influencing and negotiating skills A customer-focused mindset and passion for providing good homes, with an ability to recognise defects and appropriate remedies Effective team collaboration skills Evidence of building and maintaining strong working relationships Accuracy and a systematic approach to record keeping, document control and administration Knowledge of the private rental sector with extensive experience of negotiation and securing new business A commercial mindset with evidence of securing sound financial arrangements What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation, whether that be in operations or within the wider organisation. Nearly 70% of our colleagues are from a diverse background and we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme Life Assurance x4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 people. For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection Process Step 1: If you are interested, please send your application now! Closing date is 21st August 2024. Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. Disclaimers NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.