What we’re looking for: Are you an experienced manager who can support and empower their team to deliver great results? Do you have expert knowledge of leasehold/shared ownership and homeowner property sales transactions? Are you experienced with the conveyancing process from reservation to completion? Do you have an understanding of leasehold law and regulations? Are you able to deliver service improvements and customer services initiatives whilst driving value for money? If so, this role is perfect for you! Here at Peabody, we have an opportunity for a Post Sales Manager on a Permanent basis at our Westminster Bridge Road office. A bit about the role: As a Post Sales Manager, you will take the lead of effective line management and ongoing appraisal of Senior Post Sales Executives. Lead the delivery and sale of Shared Ownership Resales, Staircasing and retirement housing for sale to meet Peabody’s objectives within set SLA’s and budgets whilst providing great customer experience. Oversee the marketing and subsequent sale of such products. Lead quarterly sales activation campaigns to optimise income from staircasing receipts to achieve and exceed income targets. Some of the key results for the role include: Assist the Head of Sales Operations with the delivery of Post Sales function in line with performance targets, governance and legislation whilst maximising income and prioritising the customer experience during property transactions. Effectively and proactively manage, motivate, provide direction and support to the Post Sales team. Lead the team in dealing with Shared Ownership Resales. Responding and driving sales to make sure that they are concluded within set SLA’s. Oversee all Staircasing, London Living Rent and Rent to Home Buy transactions. Closely monitor the progress of sales, initiating and implementing improvements where necessary to ensure sales targets are met and exceeded. In collaboration with Marketing, deliver innovative solutions and sales activation campaigns that educate leaseholders of the benefits to Staircasing and drive Staircasing income. A minimum of 2 days working in the Westminster Bridge Road office is required. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Post Sales Manager, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to [email protected] and one of our team will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.