Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Within Argos Operations, the Change & Transformation team turn strategic priorities into well-governed, measurable change programmes. The team works across Property, Procurement, Technology, Digital, Finance and Facilities Management - partnering with the Transformation Portfolio Office and other programme teams to improve consistency, strengthen delivery and create better outcomes for customers, colleagues and the business. This is a fixed term opportunity for 9 months, until the end of April 2027.

As Programme Manager, you will lead the programme management lifecycle and continuous improvement framework across transformation activity. With a focus on Logistics, you'll be the gatekeeper for change, ensuring initiatives are assessed, prioritised, approved and sequenced through a unified master programme plan. You'll design and run change forums, create clear escalation routes, resolve conflicts and blockers, and provide decision-ready reporting for audiences from working groups through to the Argos Board.

You will take ownership of programme-level controls covering planning, dependencies, risks and issues, change impacts, resourcing, benefits and delivery outcomes. This includes maintaining a change heatmap, ensuring consistent data and documentation in Planview, partnering with Finance on financial and non-financial benefits - and ultimately ensuring that proposals from wider functions are fit for purpose for Argos Operations.

You'll lead two direct reports, coach programme colleagues, own communication channels and build programme maturity through practical standards, training and continuous improvement.

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. From Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day.

From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

Experience
- Designing and embedding project or programme controls covering governance, reporting, planning, dependencies, resourcing, scope, risks and issues.
- Producing management information, dashboards and written updates that have supported decisions by Board-level or equivalent senior stakeholders.
- Applied knowledge of end-to-end project lifecycles and project management methodologies, including Waterfall and Agile.
- Leading major cross-functional transformation activity and influencing teams across functions such as Property, Procurement, Technology, Digital, Finance or capability.
- Defining and tracking financial and non-financial benefits, linking programme outcomes to agreed customer, cost and performance measures.

About you
You bring strong knowledge of Logistics and project management methodologies, and understand how to manage an end-to-end project lifecycle. You can design and embed programme controls in transformation and operational environments, using management information, dashboards and concise storytelling to support decisions at Board level. You are analytically and commercially minded, linking programme outcomes to customer, performance, cost and benefit measures.

You lead with ownership, clarity and respect. You can influence cross-business teams, challenge constructively, adapt your approach as circumstances change and keep people focused on agreed outcomes. You build credible relationships, listen to challenge, solve problems independently and maintain a strong customer perspective while improving how the wider programme operates.

Qualifications
We are committed to being a truly inclusive retailer and welcome applicants from all backgrounds. Development opportunities and flexible working are supported. Benefits include colleague discounts, pension scheme, life cover, performance-related bonus, private healthcare, holiday purchase scheme, season ticket loans, cycle to work scheme, salary advance, company car cash allowance or car choice for high mileage, employee assistance programme, and generous parental leave policies. Length of service and eligibility criteria may apply.