Location
65 Shepherd's Bush Green, London

Hours
Full Time (hours to be confirmed during interview)

Salary
Competitive salary

About the Role
As a Public Area Attendant, you will be responsible for the cleaning and servicing of public areas to ensure they consistently meet brand standards and are well presented and maintained. You will report any maintenance defects in public and back of house areas through KnowCross. Your duties will include cleaning and maintaining exterior hotel areas such as guest entrances and loading bays, overseeing daily linen and terry deliveries and collections, and stocking linen and housekeeping supplies on guest floors and in stores while ensuring these storage areas are clean and well maintained. You will ensure guest floors remain clean and tidy at all times and assist the housekeeping team with other tasks as required. Adherence to Health and Safety standards, correct handling of cleaning materials in line with COSHH regulations, and attending all required training sessions are essential. Maintaining a positive, friendly attitude and providing the highest level of customer care with a helpful and responsive service to guests are key aspects of this role.

Experience
Experience working in a very fast-paced environment is required.

About you
You have a high level of verbal and written communication skills and competent computer skills. You are able to build strong relationships with colleagues and customers. You maintain a positive attitude and are committed to delivering excellent customer service.

Qualifications
Not specifically required, but a willingness to learn and adhere to company standards is essential.