Location
48 Station Road, Wood Green, London, N22 7TY

Hours
36 hours per week

Salary
PO4 (£50,676 – £53,919)

Contract Type
Permanent

About the Role
As a Quality Assurance and Safeguarding Officer, you will monitor the quality and safety of regulated and non-regulated adult social care services. You will conduct visits to care providers to assess compliance and identify improvement opportunities. You will lead and coordinate safeguarding enquiries and investigations, as defined in Haringey’s Quality Assurance and Contract Monitoring Framework. Supporting the Chair of safeguarding strategy meetings and contributing to multi-agency safeguarding arrangements will be key responsibilities. You will work closely with providers to improve practice and strengthen safeguarding arrangements, develop and maintain systems for monitoring quality and safeguarding performance, and analyse information to produce reports, briefings, and recommendations for senior leaders. Responding to concerns, complaints, and emerging risks within the care market, you will collaborate with health colleagues, social work teams, mental health services, and other partners to improve outcomes for residents. This is an exciting opportunity for someone passionate about quality improvement who wants to positively influence adult social care across the borough.

About the Team
Our Adult Social Care Commissioning and Quality Assurance Team is committed to ensuring residents receive safe, responsive, and person-centred support. We work collaboratively with care providers, health colleagues, safeguarding partners, and people who draw on services to drive quality improvement across the local care market. We are a supportive and ambitious team that values innovation, partnership working, and continuous learning. Together, we focus on improving outcomes for residents by embedding the principles of Gloriously Ordinary Lives, ensuring people are not defined by the services they receive but are supported to pursue the lives they want to lead. We are proud of our collaborative culture, where every team member has the opportunity to influence change, develop professionally, and contribute to meaningful improvements in adult social care.

Experience
- Strong knowledge of adult safeguarding legislation, policy, and practice
- Experience working within adult social care, health, commissioning, quality assurance, or safeguarding environments
- Experience working collaboratively with a wide range of stakeholders and agencies

About You
- Excellent communication and relationship-building skills
- Ability to influence, challenge, and support providers to achieve high standards
- Strong analytical and organisational skills with the ability to manage competing priorities
- Commitment to promoting dignity, independence, choice, and person-centred support

Qualifications
- Knowledge of key legislation including the Mental Capacity Act, Mental Health Act, care-related legislation, and Equality legislation