What we’re looking for: Are you an experienced leader who can lead, develop and motivate a high performing team through change? Are you able to identify the root cause of problems and work collaboratively with others to resolve them? Do you have experience of instilling a resident centric ethos within the team and challenging existing behaviours where necessary? Are you able to work flexibly to meet the needs of our homeowners? Occasional travel to North Counties will be required. Do you have an understanding of Service Charges and complex enquiries? If so, this role is perfect for you! Here at Peabody, we have an opportunity for a Regional Home Ownership Manager on a Permanent basis at our Westminster Bridge Road office. A bit about the role: As a Regional Home Ownership Manager, you will lead a regional team of homeownership experts in providing services and advice directly to the Peabody portfolio of Freeholders, Leaseholders and Shared Owners. Some of the key results for the role include: Developing and leading a high performing regional team. Using your leadership skills and experience to coach for performance through change and foster a culture of continual learning whilst putting the residents at the heart of the service. Acting as a role model in demonstrating the values of the organisation in all interactions. Providing expert advice and guidance on all matters relating to homeownership management in your region and have an understanding of legislation, case law and best practice guidance. Developing and maintaining relations with key resident groups in your region and foster open and transparent relationships where the resident voice is used to improve the service. Supporting the tendering, appointing and monitoring of Managing Agents on Peabody owned sites and joint ventures where complex sites have services outside of normal delivery for your region. Leading on a handover process for new schemes in your region where a Managing Agent is appointed. Input into the head leases, flat leases and management agreements to ensure optimal ongoing management. A minimum of 1 to 2 days working in the Westminster Bridge Road office is required. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Are you ready to apply? Interviews for this role will take place on Thursday 16th and Friday 17th May 2024. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Regional Home Ownership Manager, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to [email protected] and one of our team will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.