Location
Chalkhill, Wembley; The Grange, Southgate; Clapham Park, South London.

Hours
Full Time

Salary
£41,270 - £43,441 depending on experience

About the Role
Here at Metropolitan Thames Valley Housing (MTVH), we are recruiting for three new roles to lead on void property management during the maintenance period. These roles will be based within the regions they serve. We are looking for someone with drive and enthusiasm to work with all stakeholders to seek continual improvements in performance. The role is multifaceted and reports directly to the Head of Region. If you’re looking for a role where you can utilize your strong administration skills and work collaboratively with like-minded colleagues to make a real difference in offering homes to new customers, this could be the role for you. Your responsibilities will include but are not limited to: undertaking a review of the scope of works submitted, verifying SOR codes used, raising necessary works orders, running weekly meetings with stakeholders to ensure progress is on track, escalating key themes for process reviews, and liaising with contractors and internal departments to ensure void works are delivered and maintained at agreed levels according to MTVH policies and contractual agreements.

Experience
Experience of working with different teams and ability to coordinate actions; ability to understand technical or complex information and link to SOR codes; experience in scrutinizing information to ensure budget spend is allocated correctly; able to constructively challenge colleagues and support the Head of Region to ensure the best turnaround times are achieved; able to build and sustain working relationships with key stakeholders.

About you
You must be self-motivated yet able to work collaboratively with colleagues in other teams to improve service effectiveness.

Qualifications
No specific qualifications are mentioned, but relevant experience in property management or a related field is advantageous.