Location
Ealing

Hours
Full Time

Salary
£51,138 per annum

About the Role
Ealing Council is seeking a skilled and motivated Research and Consultation Officer to join our Research and Insight team. This is an exciting opportunity to play a key role in helping the council understand the needs, experiences, and priorities of our residents, communities, and businesses. You will design and deliver high-quality research, data analysis, and public consultations that directly inform decision-making across the council. Working closely with service teams and senior leaders, you will ensure that evidence, insight, and resident voice are at the heart of shaping policy, strategy, and service design.

The council is on an ambitious journey of transformation, putting evidence-informed decision making at the core of its work. We are committed to listening to local people and involving communities in our decision-making as we strive to make a positive impact on society and those we serve.

While demanding, this role offers a strong platform to test and showcase your abilities. You will be part of a talented and supportive team focused on innovative solutions to the key challenges facing Ealing.

Key responsibilities include:
- Designing, managing, and analysing quantitative and qualitative research projects, including surveys, focus groups, and interviews
- Delivering public consultations and engagement activities in line with statutory requirements and best practice
- Collaborating with internal teams to understand evidence needs and produce actionable insights
- Presenting findings through clear, accessible reports and data visualisations that influence decisions at all levels
- Supporting the development of the council’s corporate evidence base, ensuring consistency, transparency, and quality
- Monitoring emerging trends, resident feedback, and local intelligence to inform service planning and policy development

Experience
- Designing and delivering social research or consultation projects
- Strong analytical skills with experience using data and insight to inform decisions
- Experience using both quantitative and qualitative tools such as Excel, PowerBI, or NVivo for analysis and reporting
- Understanding of consultation and engagement principles within a local government or public policy context
- Knowledge of relevant legislation and guidance (e.g. Equalities Act, GDPR, Consultation principles)
- Experience using digital consultation platforms is desirable

About you
- Confident managing multiple projects with excellent analytical and communication skills
- Passionate about using evidence to make a difference for local communities
- Ability to build effective relationships across teams and work collaboratively
- Excellent written and verbal communication skills, with the ability to convey complex findings clearly

Qualifications
- Right to work in the UK (evidence will be requested at interview stage)