Location
London

Hours
Flexible hours including evenings, weekends and key hospitality moments as required

Salary
Negotiable

About the Role
We are seeking an exceptional Restaurant Manager to join the pre-opening team of Delano London. Reporting to the Director of Food & Beverage, you will take the lead on Lana Lusa, our all-day restaurant, while playing a senior role across the wider Food & Beverage operation. You will shape the guest experience, build and inspire the opening team, and bring together warm, intuitive service with strong commercial performance and a genuine sense of London energy.

Set to open in 2026, Delano London will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. The 67-key luxury retreat will blend soft minimalist design, generous living spaces and park views creating a distinctive lifestyle destination where design, dining, nightlife and wellbeing seamlessly converge.

In this role, you will lead the day-to-day operation of Lana Lusa across breakfast, lunch and dinner, creating a service style that feels polished, warm, intuitive and never scripted. You will act as a senior member of the Food & Beverage leadership team, maintaining a visible presence in service and supporting the Director of Food & Beverage across the wider operation including Rose Bar, Room Service and the Private Dining Rooms.

You will own the Lana Lusa guest journey from arrival to farewell, ensuring every touchpoint feels personal, confident and unmistakably Delano. Leading and developing a high-energy team by setting clear expectations, coaching in the moment and creating an environment where people can be themselves and perform at their best will be key.

Responsibilities include recruiting, onboarding and training the opening team, embedding strong service standards, product knowledge and a culture of genuine hospitality from day one. You will implement SOPs, training plans and luxury service standards while leaving room for personality, instinct and individuality on the floor.

Partnering closely with the Executive Chef on menus, service flow, pacing and the overall dining experience, you will ensure the food and front-of-house proposition work seamlessly together. Coordination of service delivery with Rose Bar, Room Service and the Private Dining Rooms will ensure a connected guest experience across the hotel.

Driving commercial performance through revenue, average spend, labour productivity, payroll control and close attention to food and beverage gross profit is essential. You will use guest feedback, reservations insight and operational data to identify opportunities, solve problems quickly and continuously improve the experience.

Planning rotas and team deployment effectively, balancing business levels, service standards and productivity while maintaining strong floor coverage will be part of your role. Supporting VIP dining, private events, hotel activations and special moments by working collaboratively across departments to deliver memorable experiences is expected.

You will keep a close eye on London's evolving restaurant scene and bring forward fresh ideas that keep Lana Lusa and Rose Bar relevant, engaging and connected to its neighbourhood without simply chasing trends.

Ensuring full compliance with food safety, Health & Safety, licensing, company policies and all relevant legal and brand requirements is mandatory. You will support Manager on Duty responsibilities and step across outlets when needed, bringing a collaborative, one-team approach to Food & Beverage leadership.

Experience
Strong restaurant leadership experience, ideally at senior management level within a luxury hotel, premium restaurant or high-quality lifestyle operation. Previous pre-opening experience is a real plus, with an ability to build from the ground up and turn plans into a confident opening operation.

About you
You are a natural host with a strong sense of the guest journey, able to combine detail and discipline with warmth, personality and instinctive hospitality. You have strong commercial awareness and are comfortable managing revenue, labour, payroll, gross profit, budgets and operational performance.
You are a natural leader and coach, leading by example and creating an environment where your team can be their best selves. You balance a structured, results-driven approach with creativity and flexibility, staying calm under pressure and finding solutions quickly.
You are comfortable with restaurant systems including POS, reservations, inventory and rota platforms, using data effectively without losing sight of the human side of hospitality.
You are an excellent relationship builder, confident working with Culinary, other hotel teams, senior leaders and ownership. You are culturally aware and globally minded, understanding the energy and expectations of London's dining scene.
You are flexible to work evenings, weekends and key hospitality moments as required.

Qualifications
Relevant qualifications are advantageous but not explicitly required; emphasis is placed on leadership experience, commercial acumen and hospitality expertise.