Location
Central London

Hours
0-40 hours per week, with availability required for some weekends. Flexible working hours to suit your lifestyle. Standard working hours 25+ per week; available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. This fast-paced role requires attention to detail and a commitment to delivering the highest levels of room cleanliness.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels of cleaning supplies and toiletries, promptly reporting maintenance issues, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing professional, respectful service to guests.

Company Overview
HotelCare serves over 200 hotels nationwide, cleaning more than 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management skills with attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Ability to prioritise and multi-task effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and its clients.