Location
London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will ensure guest rooms are clean, tidy, and welcoming, consistently delivering the highest levels of service.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing professional and respectful service to guests.

Company Overview
HotelCare serves over 200 hotels nationwide, cleaning more than 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexible and willing to learn with a ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Capable of providing excellent customer service with self-motivation and accountability
- Able to work confidentially and with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and its clients.