Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Delano London, opening in late 2026, brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering. Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

As a Sales Coordinator, you will support the Delano London Sales team across day-to-day sales activity, account management and business development. Working closely with the Director of Sales and Sales Managers, you will assist with client communication, sales administration, CRM management, reporting, proposals, site inspections and sales initiatives. Your role is key to keeping the team organised, ensuring opportunities are followed up and helping deliver a seamless experience for clients and partners.

Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

Experience
Previous experience in a sales, hospitality or administrative role is required; hotel experience is preferred.

About you
Highly organised with excellent attention to detail and the ability to manage multiple priorities. Strong written and verbal communication skills. Confident and professional when dealing with clients, partners and colleagues. Proactive, reliable and comfortable working in a fast-paced environment. Strong team player with a positive, collaborative approach. Genuine interest in luxury hospitality, travel, food, culture and the Delano brand. Professional, personable and approachable, with a natural instinct for service. Excellent written and spoken English.

Qualifications
Strong Microsoft Office skills, particularly Excel, PowerPoint and Outlook. Experience with CRM and hotel systems such as Salesforce and Opera is advantageous.