Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Delano London, opening in late 2026, brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering. Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality. As part of Ennismore, a global collective of entrepreneurial, founder-built brands, and a joint venture with Accor, Delano London offers the unique opportunity to join from the very beginning and help shape the next chapter of an iconic brand.

We are seeking a commercially driven and naturally curious Sales Manager with a strong focus on local, corporate, leisure, group, F&B and events business. This relationship-led role suits someone who enjoys being out in the market, building connections and turning opportunities into revenue. You will develop new business, grow existing relationships and create partnerships across London’s corporate, lifestyle, entertainment and creative communities.

Your responsibilities will include developing new business across multiple sectors with a clear focus on revenue generation, building and managing relationships with local businesses, corporate accounts, event organisers, agencies and lifestyle contacts. You will proactively identify new opportunities, support group and event business from enquiry to handover, and drive awareness and demand for Lana Lusa, Rose Bar, Rose Lounge and the wider hotel experience. Representing Delano London at client events, trade shows, networking opportunities and industry activations is key, as is working closely with Sales, Revenue, Marketing, PR, F&B and Operations teams to maximise opportunities. Maintaining an active sales pipeline with clear account plans and staying close to the London market to identify trends and partnerships will be essential. Bringing the Delano personality to every interaction, you will create genuine, memorable and distinctly Delano relationships.

Success in this role means building a strong network of relevant local and commercial relationships that generate business, consistently creating and converting new opportunities into quality revenue across rooms, F&B and events. You will help establish Delano London as a new and relevant name within London’s business, lifestyle and creative communities, building relationships that extend beyond individual bookings into repeat business, referrals and partnerships. Being visible and active in the market, working collaboratively, taking ownership and bringing energy and ideas to the wider team are vital. You will be proactive, curious and commercially minded, balancing commercial drive with genuine relationship-building.

Experience
2–4 years’ experience in hotel sales, ideally within luxury hospitality, lifestyle, F&B, events, entertainment or a related environment. A good understanding of the London market with an existing network of relevant local businesses, event organisers, agencies or lifestyle contacts. Proven ability to develop new business, build relationships and turn opportunities into revenue.

About you
Commercially minded and confident in identifying opportunities, making connections and following through. Naturally personable and engaging, with strong emotional intelligence and an instinct for building genuine relationships. Curious and proactive, with the confidence to get out into the market, open new doors and make things happen. Well organised, with strong attention to detail and the ability to manage multiple opportunities and priorities. Comfortable using CRM and hotel systems; Salesforce and Opera experience would be an advantage. Willing to travel locally and attend client events, trade shows, networking opportunities and industry activations as required. Excellent written and verbal English, with a natural and confident communication style. Most importantly, someone who brings personality, energy, kindness and a sense of fun to the way they work.

Qualifications
Relevant experience as outlined above is essential; formal qualifications are not specified but strong commercial acumen, relationship-building skills and market knowledge are critical.