Senior Hospitality Team Leader
Location
Goodenough College, London
Hours
5 out of 7 days - 7 day operation
Salary
£34,000 per annum
About the Role
We are seeking an experienced and passionate Senior Hospitality Team Leader to oversee our hospitality operations at an exciting location offering hospitality for meetings, events, wedding catering, and large scale dinners. You will lead a team in delivering outstanding guest experiences in fine dining and event settings. This role involves supervising and training catering staff, ensuring quality control of food and service, managing logistics for events, and fostering positive relationships with clients and guests. At BaxterStorey, every interaction is an opportunity to create a lasting impression, and we are looking for a leader who strives to exceed expectations and create unforgettable moments. You will be supported in an inclusive environment that encourages growth, with bespoke training and development opportunities, ensuring a good work-life balance and a collaborative team culture.
Benefits
28 days holiday including bank holidays
Birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme
Experience
Previous experience in a similar role, especially within the food service industry.
Some knowledge of food safety and sanitation practices.
About you
Friendly, outgoing personality with a passion for outstanding customer service.
Great work ethic and a positive, approachable attitude.
Excellent listening and verbal communication skills.
Customer focused and attentive to detail.
Ability to adapt to challenges with a solution-oriented mindset.
Thrives working within a collaborative and inclusive team environment.
Qualifications
Works according to BaxterStorey core values:
- Always visionary: striving for better, leading the way.
- Wholeheartedly positive: motivating and inspiring.
- Creatively collaborative: embracing differences to push creativity.
- Forever conscious: leading by example in sustainability and community support.
Motivated and hungry to learn, even if not meeting all requirements, with a willingness to develop potential.
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