Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Portal DevOps Lead is a hands-on technical leadership role responsible for supporting the delivery, reliability, and operational readiness of portal services. This role combines practical engineering across cloud platforms, identity and authentication services, CI/CD tooling, Linux, and networking with leadership responsibilities including backlog refinement, user story creation, work prioritisation, delivery management, release management, and production support handover to BAU teams. You will act in partnership with the Portal Team Owner to define strategy, future growth, and best of breed service, while providing hands-on DevOps engineering support and leading delivery plans to ensure predictable and secure service outcomes.

Key responsibilities include backlog refinement, creation and refinement of user stories and technical tasks, prioritisation of engineering work in collaboration with multiple stakeholders, managing release activities, ensuring production support handover completeness, supporting incident investigation and problem management, and promoting automation, security, resilience, and operational excellence. You will provide technical guidance and mentoring to engineers while remaining actively involved in implementation and troubleshooting.

Joining London Stock Exchange Group means being part of a dynamic organisation of 25,000 people across 65 countries, committed to innovation, quality, continuous improvement, and sustainability. LSEG values integrity, partnership, excellence, and change, fostering a collaborative and creative culture where new ideas are encouraged. The company is an equal opportunities employer, supporting diversity and inclusion, and offers a range of tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Experience
Significant experience in DevOps, cloud engineering, platform engineering, or site reliability engineering with demonstrable experience delivering and supporting production-grade services. Comfortable working across engineering, product, security, infrastructure, and BAU operational teams. Proven ability to move confidently between strategic planning, delivery coordination, and hands-on technical problem solving.

Technical Skills
- Strong knowledge of identity management concepts, access control, authentication, authorisation, and secure user lifecycle management.
- Experience with authentication flows and federation standards including SAML and OIDC.
- Hands-on experience with AWS services including EC2, EKS, CloudFront, RDS, and AWS Transfer Family.
- Experience building, maintaining, and troubleshooting CI/CD pipelines using GitLab.
- Strong Linux administration, shell usage, troubleshooting, and operational support skills.
- Good understanding of networking fundamentals including DNS, routing, firewalls, load balancing, certificates, TLS, and connectivity troubleshooting.
- Experience supporting cloud-hosted production services including monitoring, alerting, incident response, and operational readiness.
- Ability to translate technical requirements into deliverable engineering tasks and support implementation through to release.

About You
Proven leadership and delivery skills acting as a technical delivery lead balancing hands-on contribution with coordination and leadership. Effective communicator with technical and non-technical stakeholders, providing clear updates on progress, risks, and decisions. Strong focus on production readiness, secure delivery practices, documentation quality, and smooth transition into BAU support. Leads by example through practical engineering contribution, pragmatic decision-making, and a focus on reliable service outcomes.