Location
Westminster Bridge Rd, London

Hours
Hybrid role with a minimum of 2 days per week at the Westminster Bridge Road office

Salary
£67,896 per annum

About the Role
As a Senior Project Manager focused on business and service transformation, you’ll play a major role in driving meaningful change across Peabody. You will lead complex projects that make a real difference to our customers and colleagues, ensuring they’re delivered on time, within budget, and with clear, lasting impact. Working closely with stakeholders across the organisation, you’ll translate business needs into practical, deliverable plans and create the right conditions for successful, sustainable change. You’ll oversee planning, governance, delivery, risk management and business readiness, ensuring change is clearly understood, well implemented and able to achieve its full potential.

While the primary focus of this role is project delivery, a flexible and hands-on approach is essential. There will be times where you step beyond formal project structures to support the business — whether that’s partnering on continuous improvement activity, bringing clarity to evolving BAU change, or supporting insight, problem-solving and performance where it’s needed most.

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises and Pull Together. We’re committed to creating an environment where everyone feels welcomed, supported and empowered, and where diverse experiences, voices and perspectives are truly valued.

What we offer
30 days’ annual leave.
Flexible benefits including healthcare, dental and discounts.
4x Life Assurance and up to 10% pension contribution.
Professional development, including funded apprenticeships.
Two paid volunteering days each year.
Family friendly policies and a supportive team culture.

Experience
- Proven experience leading complex, multi-workstream organisational change projects from strategic design through to operational delivery, including setting clear outcomes and tracking measurable benefits.
- Experience leading multi-disciplinary project teams (e.g. Business Analysts, Business Change Managers, SMEs and Workstream Leads) with evidence of creating high-performing team environments.
- Experience delivering organisational change in a multi-stakeholder environment, managing differing priorities and ensuring alignment across teams and functions.
- Strong relationship-building and interpersonal skills, with experience influencing at operational and strategic levels, constructively challenging thinking and facilitating decision-making in complex environments.
- Proven ability to work effectively in ambiguous and fast-changing environments, making progress with incomplete information and supporting others to stay confident and focused.
- A proactive and curious approach, diagnosing real business problems, engaging stakeholders in co-designing solutions and applying a test-and-learn mindset.
- Highly effective verbal and written communication skills, including producing clear documentation, briefings and business cases, and presenting confidently to senior stakeholders.

About you
You are a confident, calm and customer-centred Senior Project Manager who builds strong relationships quickly and collaborates naturally. You adapt your approach as needed and have a track record of delivering complex change at a high standard. You support others to excel and keep people focused on what truly matters. You thrive in ambiguity, ask the right questions, listen carefully, and shape practical solutions. You bring energy, momentum and a can-do attitude that inspires confidence. You are values-driven and committed to improving the experience of customers and colleagues.

Qualifications
Practical knowledge of project management methodologies, tools and techniques applied flexibly rather than rigidly. Project management qualifications such as APM, PRINCE2 or Agile PM are desirable.