Your typical day could start with you providing a responsive customer service by telephone, in person or in writing to support the delivery of all aspects of customer relations and defects resolution activities. Then you might assist with the organisation and support of resident meetings, events and initiatives before processing invoices and raising purchase order numbers to support with the delivery of the budget. As a Team Administrator you’ll be an integral part of the Customer Care & Defects Resolution teams. You’ll provide effective first-time communication and resolutions to customer enquiries and deliver full administrative support to the Service Heads and Managers in all aspects of office administration. You’re an experienced administrator who can multi-task and support multiple stakeholders with ease. You’re a customer-focused person who is passionate about driving improvements and offering a first-class service to our customers. You’ll have strong communication skills, be able to work independently and prioritise tasks and follow matters through to solution. This is a regional post that will require you to work across South London and the North Counties as you’ll be required to attend weekly meetings across 3 regional offices. Your role covers everything from identifying and raising orders, analysing information on housing systems, taking minutes in meetings and electronic filing. If you're methodical, organised and proactive in your approach, with excellent attention to detail, we want to hear from you. To be successful in this role, you’re: knowledgeable of defects resolution and the construction process experienced in providing admin support to a large team highly organised with a good eye for detail knowledgeable of Excel, Word and PowerPoint software experienced in working with Clixifix or similar defect management software (desirable) Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? Please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at [email protected] Interviews will take place in person on the 9th, 10th and 13th January PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.