Location
Harefield Hospital, Uxbridge, part of Guy's and St Thomas' NHS Foundation Trust

Hours
Shift work covering early and late shifts, 5 days a week

Salary
£32,346 per annum

About the Role
Join the Acute Cardiac Care Unit at Harefield Hospital as a Band 3 Ward Clerk, providing vital administrative support in a fast-paced, 24/7 specialist cardiology environment. You will be the backbone of the cardiology team, managing patient admissions, transfers, and discharges accurately on electronic systems to maintain the "live bed state." Your role includes case note management, ensuring files are tracked, amalgamated, and available for clinical staff. You will also welcome visitors, handle telephone enquiries, and coordinate patient transport to ensure a smooth experience for patients and their families. This role requires an organised, compassionate individual who embodies the Trust’s values of Caring, Ambitious, and Inclusive.

About the Organisation
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS foundation trusts, comprising five renowned hospitals including Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton, and Harefield. The Trust is known for clinical excellence, high-quality teaching, research, and innovation. It is part of King’s Health Partners and works in partnership with King’s College London to provide world-class clinical research facilities. The Trust prides itself on delivering safe, high-quality care with one of the lowest mortality rates in the NHS and an engaged, motivated workforce.

Experience
Previous administrative experience is essential. Experience working in a healthcare environment and in customer-facing roles is desirable. Evidence of good communication skills and the ability to handle difficult situations is advantageous.

About You
You should be organised, compassionate, and able to work effectively in a fast-paced environment. You must demonstrate good communication skills and the ability to work collaboratively within a multidisciplinary team. A positive attitude towards flexible working patterns and a commitment to the Trust’s values of Caring, Ambitious, and Inclusive are essential.

Qualifications
English qualification and evidence of good communication skills are essential. Computer literacy is required, with experience using computer systems demonstrated in your personal statement or career history. Experience with clinical computer systems is desirable.