Location
London - Cygnet Hospital Harrow, West Ward

Hours
37.5 hours per week, Monday to Friday

Salary
£29,800 per annum

About the Role
Helping others improve and turn their lives around – there’s no better feeling. Join Cygnet Hospital Harrow as a Ward Secretary on West Ward, an 18-bed acute service for men experiencing an acute episode of mental illness requiring emergency admission. You will provide a safe and stabilising environment while supporting a recovery-focused service treating a wide range of mental health problems, including specialist diagnostic, assessment, and inpatient services for individuals with dual diagnosis of autism spectrum disorder.

Your day-to-day responsibilities will include providing a high standard of organisational and administrative support, preparing reports and other written materials to a high standard, maintaining files and records, working cooperatively with the administration team to ensure smooth department operations, occasional minute taking and note taking at meetings, and answering telephone enquiries in a friendly and efficient manner.

Experience
- Previous administrative experience in healthcare, preferably with knowledge of mental health
- Experience supporting administrative duties within a fast-paced hospital environment

About you
- Flexible, organised, and able to prioritise workloads effectively
- Calm under pressure and able to work on your own initiative
- Strong written and verbal communication skills with excellent interpersonal skills and attention to detail
- Highly proficient in Microsoft Excel, Word, Outlook, PowerPoint, Access, Windows, and internet use

Qualifications
Not explicitly stated, but relevant healthcare administrative experience is essential.