Location
London Based

Hours
Full Time

Salary
£90,000 per annum

Benefits
33 days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

About the Role
Are you a dynamic, ambitious leader with a passion for food, people, and innovation? Do you thrive in a fast-paced, multi-site environment where no two days are the same? If so, this is an incredible opportunity to oversee our entire catering operation and reception services, ensuring world-class standards, operational efficiency, financial delivery, and exceeding customer expectations. You will lead a passionate and talented support team with the autonomy to shape and elevate the food and customer experience for one of the most recognisable companies in the industry.

We believe our people set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, while guaranteeing a good work-life balance because we believe people excel when given space to take care of themselves.

If you’re ready to take the next step in your career and have the ambition to set new, unparalleled standards in catering excellence, we want to hear from you. Apply today and let’s redefine what’s possible together.

Job Description
- Strategic Leadership: Manage and inspire your teams, fostering a culture of collaboration, innovation, and excellence.
- Project Management: Oversee multiple large-scale catering projects, ensuring seamless delivery across locations.
- Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies.
- Customer Focus: Use all feedback mechanisms to create and implement improvement campaigns that keep satisfaction scores elevated.
- Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers.
- ESG Leadership: Develop and execute cutting-edge environmental, social and governance strategies to maintain industry leadership.
- Health & Safety Champion: Promote and maintain a culture where safety and compliance are inherent and institutionalised.
- Diversity & Inclusion Advocate: Establish an environment that is diverse, equitable, and inclusive, celebrating and respecting the unique qualities of all individuals.
- Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme aligned with organisational needs.

Experience
- Proven experience managing large-scale, multi-site operations with turnover in excess of £10m in the catering or hospitality industry.
- Previous experience working with a facilities management company is essential.
- Analytical mindset with the ability to interpret complex financial data and customer insights to shape winning strategies.
- A track record of driving innovation in food services and embracing new trends.
- ESG expertise with a history of implementing sustainable and impactful strategies.

About You
- A dynamic leader who champions health & safety, diversity, and inclusion.
- Strong presentation skills and the charisma to influence stakeholders at all levels.
- Natural people developer focused on training, motivating, and building high-performing teams.
- A genuine passion for the food and hospitality industry with an insatiable appetite for growth.

Qualifications
- Relevant qualifications are advantageous but not explicitly required; emphasis is placed on experience, leadership skills, and passion for the sector.