Location
London

Hours
Shift work supporting overnight trading sessions: 16:00 - 00:00 and 23:30 - 07:30. Weekend and bank holiday coverage as required.

Salary
Negotiable

About the Role
The Analyst, Live Service is a high-impact, market-facing role within the London Stock Exchange Group (LSEG), responsible for providing pre-trade and post-trade operational support to ensure the smooth operation of extended-hours trading under the LSE 24/5 operating model. Reporting to the Manager, Live Service, you will play a critical role in maintaining market integrity and resilience through activities such as stock suspensions, trading cycle interventions, order deletions, and real-time market monitoring.

The Live Service Team delivers real-time operational support and middle-office services across the London Stock Exchange and Turquoise markets. Working at the center of a dynamic trading environment, you will collaborate closely with Sales, Product, Technology, exchange and clearing members, and CCPs to support market operations and drive strategic business and product initiatives.

As part of the Market Supervision team, you will help oversee the efficient, compliant, and resilient operation of LSEG markets, including LSE and Turquoise venues. Your responsibilities will include real-time and post-trade surveillance, operational oversight, incident management, and market support to enable the successful delivery of the LSE 24/5 operating model and support the evolution of modern market infrastructure.

Key responsibilities include supporting extended-hours trading operations, acting as an operational escalation point for market events, undertaking market recovery actions, providing real-time operational support, performing structured shift handovers, identifying and mitigating risks, maintaining instrument and reference data, handling client queries, collaborating across teams, assisting with system enhancements, investigating process failures, and participating in process improvement projects.

Experience
Experience working in professional, client-focused environments with detailed processes and procedures. Knowledge of equities and financial markets is essential. Proven ability to work flexibly across extended trading hours and under pressure to meet deadlines.

About you
Strong attention to detail and accuracy. Confident team player with excellent interpersonal skills and a proactive, can-do attitude. Ability to take ownership, build trust, and collaborate effectively across teams and partners. Customer-centric mindset with a commitment to operational excellence and continuous improvement.

Qualifications
Career stage: Senior Associate. Specific qualifications are not detailed but a strong understanding of market operations and relevant experience is expected.