Location
Wembley Park, Wembley

Hours
Full Time (hours not specified)

Salary
£48,003 per annum

About the Role
Brent is a vibrant London borough known for its diversity and iconic landmarks such as Wembley Stadium. Spanning both inner and outer London, Brent offers a unique community with a rich cultural and ethnic mix. The council is undergoing a significant transformation to better meet community needs, making this an exciting time to join.

The Housing Management Service is seeking an experienced Area Tenancy Manager to manage end-to-end tenancies for a patch of social housing tenants. You will develop detailed knowledge across tenancy management areas including voids, lettings, income and arrears, anti-social behaviour (ASB), and provide holistic, person-centred support.

With a consistent housing patch, you will work collaboratively with council services to ensure vulnerable tenants access necessary support and that Brent’s estates and homes remain safe, secure, and of high quality. You will uphold the Social Housing Regulation Act 2023 guidelines, demonstrating commitment to improving standards and ensuring compliance with this important legislation.

Experience
Proven experience in the Social Housing sector, particularly in housing management roles involving tenancy management, income recovery, and ASB.

About you
Resilient and adaptable individual who thrives in dynamic environments. Strong customer service skills with empathy and a focus on tenant satisfaction. Excellent organisational and IT skills. Ability to work independently and as part of a team. Motivated by delivering high quality services and committed to making a positive difference in the community.

Qualifications
Knowledge of local authority statutory and support services related to housing, relevant housing legislation, and welfare benefits is essential. Formal qualifications are not explicitly stated but relevant housing management experience and understanding of the Social Housing Regulation Act 2023 are required.