Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. We are hiring an ambitious and forward-thinking Assistant Benefits Manager to join our established and growing team in London. This role is ideal for an experienced benefits professional looking to broaden their strategic exposure while continuing to develop their expertise within a global and growing organisation.

You’ll be responsible for supporting the review and continuous improvement of UK benefits to ensure compliance, competitiveness, employee engagement and value for money. You will assist with benefit reviews, renewals and project activities outside the UK as required, and support the administration, maintenance and enhancement of benefits technology, platforms and related processes. Managing relationships with benefit providers, brokers and consultants to support effective service delivery and issue resolution will be key.

Additional responsibilities include supporting the governance and administration of the UK healthcare trust and pension governance committee, assisting with the review and enhancement of benefit offerings to support attraction, retention and employee wellbeing objectives, and supporting the delivery of benefits communications, engagement campaigns and global benefits initiatives to increase awareness and utilisation. You will act as a point of contact for benefits-related enquiries and support the resolution of employee and stakeholder queries.

Collaboration is essential in this role, working closely with Reward, Payroll, Talent Acquisition, Learning and Development, Global Mobility, Wellbeing and ED&I teams to support aligned people initiatives and local business requirements. You will analyse benefits data, employee feedback and market trends to support decision-making, programme improvements and operational efficiency, maintain knowledge of legislative developments and best practice in employee benefits, and support benefits-related aspects of acquisitions, integrations, TUPE transfers and other reward projects as required.

Experience
- Solid experience in employee benefits administration and programme support, with a strong understanding of health, risk and wellbeing benefits.
- Experience supporting the administration or management of employee benefits programmes.
- Good knowledge of core UK benefits including pension, healthcare, risk and wellbeing programmes.
- Experience working with benefit providers, brokers or external vendors.
- Strong project coordination and organisational skills.
- Ability to analyse data and produce accurate reports and insights.
- Knowledge of relevant legislation and benefits market practices.
- Experience working within a multinational or complex organisation is advantageous.
- Proficiency in Microsoft Excel and HR/benefits systems.

About you
- Organised, detail-oriented and comfortable managing multiple priorities in a fast-paced environment.
- Ability to build strong relationships with colleagues, providers and stakeholders while delivering a high standard of customer service.
- Good understanding of employee benefits legislation and market practice with a keen interest in continuing to develop technical expertise.
- Proactive, analytical and solution-focused, balancing operational delivery with continuous improvement.
- Comfortable working with data and producing meaningful analysis to support decision-making.
- Demonstrates curiosity by listening, learning and contributing ideas to improve processes and employee experience.
- Excellent numerical, written and verbal communication skills.
- Enjoys working collaboratively as part of a team.
- A collaborative approach and commitment to delivering an excellent employee experience.

Qualifications
No specific qualifications are stated; however, relevant experience and technical knowledge in employee benefits are essential.