Location
Uxbridge Rd, London

Hours
Full Time - Office attendance required 2 days per week

Salary
£38,438 per annum

About the Role
We’re looking for a proactive and detail-oriented Assistant Fire Remediation Manager to join our Fire Remediation Team. In this role, you’ll help ensure our buildings are compliant with the Building Safety Act 2022 and that our residents feel safe and supported. You will work closely with internal teams and external stakeholders to manage works arising from PAS9980 assessments, supporting the delivery of fire safety remediation across our portfolio. This is a unique opportunity to contribute to one of the UK’s largest housing associations and make a meaningful impact on building safety and customer experience.

As an Assistant Fire Remediation Manager, you’ll support the Programme Information Manager in coordinating and reporting on fire remediation programmes. You will manage communications, respond to queries, and maintain accurate data across systems and databases. You will liaise with contractors, residents, and internal teams to arrange access, process invoices, and ensure works are delivered efficiently and sensitively. You will also contribute to section 20 consultations, investigate complaints, and represent the department at site meetings. Your role will be key in ensuring compliance, improving service delivery, and maintaining trust with our customers.

Experience
Experience in housing or fire safety, with a good understanding of the regulatory environment and lease agreements.

About you
Strong organisational and administrative skills, with attention to detail and the ability to manage multiple tasks.
Excellent communication and interpersonal skills, able to work collaboratively and professionally with diverse stakeholders.
Confidence using IT systems and a flexible, customer-focused approach to working in a fast-paced environment.

Qualifications
Advanced Excel skills and experience with SharePoint; familiarity with Ipos invoice processing is desirable.