Location
20 Cavendish Square, London

Hours
Full Time (hours not specified)

Salary
£36,000 per annum

About the Role
We are seeking a confident and hands-on Assistant General Manager to support the delivery of catering and hospitality services at the Royal College of Nursing. This role is ideal for someone who enjoys working closely with a small team, taking ownership of day-to-day operations, and maintaining high standards across all aspects of service. You will work closely with the General Manager to oversee a small but busy catering operation, supporting both kitchen and front of house teams. This varied role requires strong organisation, attention to detail, and a calm, practical approach. At Green & Fortune, we focus on quality, consistency, and creating a positive experience for every guest. You will be part of a supportive team where your input matters and where you can make a real impact.

Key Responsibilities
- Support the General Manager in the day-to-day running of catering and hospitality operations
- Lead and support a small team, ensuring clear communication and a positive working environment
- Oversee the delivery of food service across meetings, events, and daily hospitality
- Work closely with the kitchen to ensure food is prepared and delivered to a high standard
- Maintain high standards of food safety, health and hygiene, ensuring compliance at all times
- Assist with planning and coordinating hospitality services, including staffing and service flow
- Support stock control, ordering, and supplier communication
- Act as a point of contact for clients, ensuring a professional and responsive service
- Train and support team members, helping to build a capable and engaged team
- Lead by example during service, remaining calm and organised in busy periods

Benefits
- Aviva DigiCare+ including health checks, mental health & nutrition support, GP consultations, second medical opinions, legal & bereavement assistance, fitness programmes
- Life Assurance of 2x your annual salary
- Company Sick Pay up to 5 days after 1 year of service
- Staff Discounts: 50% off in our restaurant and 25% off at our cafés
- Holiday Allowance up to 33 days with length of service (extra days after 3 and 5 years)
- One paid Volunteer Day each year to support a community or charity
- Hospitality Essentials Benefit Hub with discounts on retail, groceries, gyms, and more
- Cycle to Work Scheme
- Refer a Friend Scheme (£150 for hourly-paid employees, £350 for managerial positions)
- Learning & Development access including apprenticeship programmes
- G&F Support Scheme
- Hospitality Action Employee Assistance Programme (EAP)

About Green & Fortune
Green & Fortune is a proudly independent hospitality company established in 2008, delivering tailored hospitality experiences across restaurants, cafés, bars, event venues, and workplace buildings in London. We focus on creating memorable moments through quality, consistency, and expert service. We are committed to fostering a diverse, equitable, and inclusive workplace and support candidates with disabilities throughout the recruitment process. Sustainability and responsibility are embedded in everything we do, caring for our people, communities, and the planet.

Experience
Proven experience in a hospitality or catering management role is highly desirable. Experience leading small teams and managing day-to-day operations in a busy catering environment is essential.

About you
You are confident, organised, and hands-on with a calm and practical approach. You enjoy working closely with a team and take pride in maintaining high standards of service and food quality. Strong communication skills and the ability to remain composed during busy periods are important. You are motivated to contribute positively to a supportive team environment and deliver excellent guest experiences.

Qualifications
Relevant food safety and hygiene qualifications are required. Additional management or hospitality qualifications would be advantageous but are not essential.