Location
London

Hours
Flexible hours including breakfast, evenings, weekends and key hospitality moments

Salary
Negotiable

About the Role
Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering. Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor. Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

We are seeking an exceptional Assistant Restaurant Manager to join the pre-opening team of Delano London. Reporting to the Restaurant Manager, you'll play a key role in launching and running Lana Lusa, our all-day restaurant, while supporting the wider Food & Beverage operation. You'll be highly visible on the floor, helping the team deliver warm, intuitive service from breakfast through dinner.

Key responsibilities include supporting the Restaurant Manager in the day-to-day operation of Lana Lusa across all meal services; leading shifts from the floor by coordinating sections, pacing and team deployment while prioritizing the guest experience; acting as a confident host to ensure the guest journey feels personal, polished and unmistakably Delano; coaching and developing the team in real time to reinforce service standards, menu knowledge and genuine hospitality; supporting recruitment, onboarding and training of the opening team; collaborating closely with Culinary on service flow, menu knowledge, allergies, pacing and communication between front and back of house; managing reservations, walk-ins, table allocation and guest requests in partnership with reception; supporting rotas, daily briefings, opening and closing procedures, cash handling and operational administration; monitoring key operating indicators such as average spend, labour productivity and guest feedback to identify opportunities for improvement; coordinating with Rose Bar, Room Service and Private Dining to create a seamless hotel-wide experience; handling complaints and service recovery confidently; supporting VIP dining, events and hotel activations; and stepping across outlets as needed within the wider Food & Beverage team.

Experience
Strong restaurant supervisory or assistant management experience within a luxury hotel, premium restaurant or high-quality lifestyle operation. Previous pre-opening experience is a real plus.

About you
You are a natural host with excellent floor presence and a strong understanding of the guest journey. Confident leading a team through busy services, balancing structure, pace and attention to detail. Good commercial awareness with understanding of labour, average spend, productivity and operational controls. Clear communicator who works well with Culinary and other hotel teams and solves problems calmly and quickly. Comfortable with POS, reservations and rota systems. Flexible to work breakfast, evenings, weekends and key hospitality moments.

Qualifications
Not explicitly stated, but relevant supervisory or management experience in hospitality is essential.