Location
London

Hours
Flexible hours including breakfast, evenings, weekends and key hospitality moments

Salary
Negotiable

About the Role
Delano London, opening in late 2026, brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering. Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality. Joining Delano London means being part of something from the very beginning, helping to shape the next chapter of an iconic brand alongside an ambitious and creative team.

As a Food Runner, you will join the pre-opening team and play a crucial role in the rhythm of service, working closely with the restaurant and Culinary teams to ensure every dish reaches the right guest quickly, accurately and beautifully. Your responsibilities will include delivering food promptly and confidently, learning the menu and allergens to announce dishes clearly, coordinating with pass, waiters and managers to maintain service flow, checking plate presentation and accuracy, supporting table maintenance and floor tasks, keeping service stations clean and stocked, assisting with mise en place and cleaning, and supporting Room Service, Private Dining and other Food & Beverage areas as needed. You will always follow food safety, Health & Safety and company standards.

Experience
Previous experience as a runner or in hospitality is useful but not essential. Attitude, reliability and willingness to learn are equally important.

About you
You are energetic, attentive and comfortable working in a fast-paced restaurant environment. You communicate clearly and enjoy working as part of a close team. You have strong attention to detail and can quickly learn table numbers, dishes and service sequences. You remain calm and positive under pressure and take pride in doing the small things well. Flexibility to work breakfast, evenings, weekends and key hospitality moments is required.

Qualifications
No formal qualifications are required for this role, only a positive attitude and a commitment to delivering excellent service.