Location
London

Hours
Full Time

Salary
Negotiable

About the Role
As an Associate in the Enforcement team at Ofcom, you will play a key role in delivering effective and robust enforcement activity. You will support enforcement projects and casework, contribute to the team’s input on key policy projects, and engage in advocacy work to promote deterrence. Your responsibilities will include defining the scope of investigations, gathering and analysing evidence, producing clear written outputs for internal and external audiences, managing stakeholder relationships professionally, and delivering high-quality work within agreed timelines.

The Enforcement team ensures that regulatory and policy measures protect consumers and promote competition across telecommunications, postal, and broadcasting sectors. You will work closely with policy teams and external stakeholders to monitor complaints, analyse evidence, and take swift action where harm is identified, including opening formal investigations, issuing penalties, and seeking redress.

As Ofcom’s remit evolves, the Enforcement team is at the forefront of addressing significant challenges such as online safety and the security and resilience of the UK’s communications networks and digital infrastructure.

Experience
Experience in project management, investigation, or regulatory enforcement is desirable. Proven ability to gather and analyse evidence, produce clear written reports, and manage stakeholder relationships effectively is important. Experience working collaboratively within multidisciplinary teams and managing competing priorities is valued.

About you
You will have strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely. You are organised, able to execute plans efficiently, and capable of evaluating problems using well-thought-out strategies. Building and nurturing positive relationships both internally and externally is a key strength. You are comfortable working collaboratively and harmonising workstreams within larger projects. Proficiency in Microsoft Office products is required.

Qualifications
There are no specific qualification requirements for this role, but relevant education or professional experience in regulation, law, communications, or related fields will be advantageous.