Location
London

Hours
Full Time

Salary
Negotiable

About the Role
As the UK’s communications regulator, Ofcom plays a vital role in keeping the UK connected and shaping the future of communications across phones, broadband, TV, radio, postal services, and wireless devices. The Director of Research Innovation and Data will lead the development and delivery of a refreshed data and innovation strategy within the Research & Intelligence (R&I) team, ensuring Ofcom maximises the value and insight extracted from its data resources. This senior leadership role will provide collective leadership alongside the Directors of Market Research and Market Intelligence, overseeing the Statistics and Data Analytics hub, behavioural insight research, innovative research methods, and the programme management function.

The role focuses on driving data innovation through leading-edge data science techniques and AI, delivering timely and user-friendly access to high-quality data and insights across Ofcom. It involves building effective partnerships internally and externally, representing Ofcom in key stakeholder engagements, and fostering a culture of experimentation and best practice in data ethics, quality assurance, and analysis.

The successful candidate will act as Lead Director for Statistics & Analytics, Behavioural Research, and Programme Management, providing strategic leadership, coaching, and development to senior team members. They will also contribute to the collective leadership of the Strategy & Research Group and Ofcom’s Senior Leadership Group, leading cross-organisation initiatives as required.

Experience
- Proven expertise in data science and AI, utilising advanced data tools and analytics to derive insights from large, complex datasets
- Extensive knowledge of data ethics and responsible, legal data use
- Strong understanding of research methodologies for consumer behaviour and market analysis
- Experience managing complex programmes, including budget and resource management
- Demonstrated success in developing and delivering strategic initiatives
- Leadership experience with the ability to manage and inspire senior teams
- Track record of applying data-derived insights to regulatory, policy, or commercial challenges
- Skilled in effective communication of complex analysis to diverse audiences
- Experience leading organisational change and adapting quickly under pressure

About you
- Strategic thinker with a collaborative leadership style
- Agile and responsive, balancing speed of delivery with quality
- Strong relationship builder with internal and external stakeholders
- Committed to fostering an inclusive and innovative team culture
- Passionate about advancing research and data capabilities in a regulatory environment

Qualifications
While specific qualifications are not detailed, the role requires a high level of expertise in data science, research methodologies, leadership, and strategic management consistent with senior leadership positions in research and data innovation.