Location
BaxterStorey, London region

Hours
Monday to Friday, 37.5 hours per week

Salary
£13.85 per hour

About the Role
We are seeking a confident Barista to join our support function team, serving coffee to approximately 300 staff members within the head office of a Nationwide Building Society. In addition to coffee service, you will support food service within the location. You will prepare and serve a variety of coffee beverages, teas, and other drinks using correct methods and equipment, maintaining high standards. You will greet customers warmly, share the story of our menu, provide recommendations, and be aware of allergen procedures. Maintaining cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company, and COSHH standards is essential. You will follow all health and safety and food safety guidelines, monitor stock levels, restock supplies, operate till systems for payments and orders, and provide exceptional customer service, resolving any issues or complaints. Being a team player, organised, efficient, and having a can-do attitude are key to success in this role.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Minimum 2 years experience as a Barista or in a similar food service role is preferred. Basic latte art skills such as hearts are desirable but not essential.

About you
Friendly and outgoing personality with a passion for delivering outstanding customer service. You are a people person with great listening and verbal communication skills. You work well within a collaborative and inclusive team environment, are organised, efficient, and have a positive, can-do attitude. You adapt to challenges with a solution-oriented perspective and embody BaxterStorey’s core values.

Qualifications
Some knowledge of food safety and sanitation practices is beneficial. You perpetuate company philosophy and culture, and have a contagious passion for coffee, tea, and customer service. Previous experience in the food service industry is often a plus but not mandatory.