Location
12 New Fetter Lane, London

Hours
Full Time (hours not specified)

Salary
£28,000 per annum

About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional, and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant to join our team and strive to exceed expectations at every turn. As a trailblazer in the hospitality industry, we welcome individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

As part of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive. We also guarantee a good work-life balance because we believe people excel when given the space to take care of themselves.

If you are a FOH/Barista who thrives on delivering extraordinary experiences and loves being part of a harmonious and collaborative team, we would love to hear from you!

Key Responsibilities
- Provide excellent customer service by being attentive to guests’ needs throughout their experience
- Answer questions and address concerns in a friendly and professional manner
- Collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment
- Comply with health and safety regulations and food service guidelines
- Maintain cleanliness and hygiene standards in kitchen and dining areas

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app on high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially within the food service industry, is often a plus but not essential.

About you
- A contagious passion for food and customer service
- Enjoy working within a collaborative and inclusive team environment
- Friendly, professional, and efficient with a solution-oriented approach
- Ability to adapt to challenges and opportunities
- Committed to working according to BaxterStorey’s core values

Qualifications
- Barista skills are a must
- Some knowledge of food safety and sanitation practices is desirable