Barista / General Assistant
Location
Amazon LHR16, London
Hours
Monday to Friday, 40 hours per week
Salary
£14.00 per hour
About the Role
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Barista who strives to exceed expectations at every turn. Join a trailblazing hospitality team dedicated to delivering exceptional experiences and creating unforgettable moments.
As part of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive. We also guarantee a good work-life balance because we believe people excel when given the space to take care of themselves.
Key responsibilities include greeting customers warmly, efficiently preparing and serving a variety of coffee beverages, teas and other drinks to our high standards, sharing the story of our menu and providing recommendations, maintaining cleanliness and organisation of the coffee bar and surrounding areas, following all health, safety and food safety guidelines, monitoring stock levels, operating till systems, and assisting the team with other tasks as needed.
Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via PerkBox app on high street shops, holidays & cinema
Wellbeing hub and employee assistance programme
Cycle to work scheme
Experience
Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.
About you
Friendly, outgoing personality with a passion for delivering outstanding customer service.
Great work ethic and a positive attitude.
Good listening and verbal communication skills.
Ability to work collaboratively within an inclusive team environment.
Adaptable with a solution-oriented mindset.
Contagious passion for coffee, tea and customer service.
Committed to upholding BaxterStorey’s core values and company philosophy.
Qualifications
Some knowledge of food safety and sanitation practices is desirable.
No formal qualifications required; enthusiasm and willingness to learn are essential.
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