Location
Sutton, London Borough of Sutton

Hours
Full Time (hours not specified)

Salary
£44,685 per annum

About the Borough
The London Borough of Sutton is located less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Situated in zone 5, Sutton offers excellent transport links, award-winning parks and open spaces, low crime rates, affordable housing, and great schools. The borough enjoys high levels of resident engagement and satisfaction, delivering quality services while addressing financial challenges and involving residents in key local issues and high street developments.

About Sutton
Sutton is investing heavily in the health, wellbeing, and education of its residents and future generations, as outlined in the “Ambitious for Sutton” corporate plan. Home to the Royal Marsden Hospital and the Institute of Cancer Research, Sutton is developing the London Cancer Hub, aiming to become the world’s leading life-science district specializing in cancer research and treatment. This vision is expected to create around 13,000 jobs and contribute £1.2bn annually to the UK economy. Alongside regeneration projects including new homes and schools, Sutton is committed to supporting vulnerable groups to maintain independence and balance support with independent living.

About the Service and Team
The Operational Commissioning service area within the Commissioning, Insight & Delivery Division is responsible for brokering services for children and adults with care and support needs. This includes processing invoices from social care providers and supporting individuals who self-commission services via Direct Payments, Shared Lives, and Learning Disability floating support.

About the Role
As a key frontline role within the Brokerage Service, you will arrange specialist care for children, young people, and adult residents with care and support needs, as well as carers. Placements may be in residents’ homes, supported living, care homes (residential or nursing), and other place-based services, including self-funders. Your focus will be on sourcing and securing high-quality placements that align with the outcomes identified in individual support plans.

Our Offer to You
We are committed to nurturing talent and supporting your career development in a friendly, collaborative environment. Your ideas and contributions will be encouraged and supported by a dynamic management team. Benefits include generous annual leave (26-32 days plus bank holidays, pro-rata for part-time), enhanced family leave, two volunteering days per year, flexible working arrangements, learning and development opportunities, discounts at local shops and leisure centres, interest-free season ticket loans, Local Government Pension Scheme, bicycle loan and cycle to work schemes, electric vehicle leasing, and confidential health and wellbeing support.

Application Process
Please apply online outlining your skills, abilities, and experience relevant to this role. Ensure your CV details are correctly uploaded. We value authenticity and expect personalised responses demonstrating your motivation and alignment with our PRIDE values. The closing date is indicative; early application is advised as we may close the vacancy once sufficient applications are received. We anonymise applications to reduce bias and encourage diversity in our interview panels. We are committed to removing barriers and enhancing workforce diversity.

Additional Information
We celebrate diversity and welcome applications from underrepresented groups. We offer family-friendly policies, flexible working, staff engagement forums, and inclusive networks. As a Disability Confident employer, we guarantee to interview all disabled applicants meeting the essential criteria. We are an accredited London Living Wage employer. Sponsorship for work visas is considered on a case-by-case basis and is subject to eligibility and budget.

Experience
- Detailed knowledge of Adult Social Care services including residential and nursing care, Children with disabilities services, domiciliary and reablement care.
- Experience delivering service activities and managing caseloads under supervision to meet agreed service standards.
- Proven ability to source care packages including residential/nursing homes, domiciliary care, supported living, respite care, and other place-based services.
- Skilled in negotiating fees with providers to ensure value for money within council budget frameworks.
- Competent in maintaining accurate records and updating care packages on IT systems such as Mosaic.

About You
- Ability to work under pressure, prioritise tasks, and meet tight deadlines in a fast-paced environment.
- Strong organisational and communication skills.
- Commitment to delivering high-quality care and support services.
- Motivated to work collaboratively within a team and contribute ideas for service improvement.
- Alignment with the Council’s PRIDE values and commitment to diversity and inclusion.

Qualifications
Relevant qualifications in social care or related fields are desirable but not explicitly stated. Candidates should demonstrate relevant skills, experience, and motivation for the role.