Location
Sutton, London Borough of Sutton

Hours
Full Time - Office based at least 2-3 days per week

Salary
£57,402 per annum

About the Role
The London Borough of Sutton is a vibrant and growing community located less than 30 minutes by train from Central London, with excellent transport links and a commitment to providing quality services to its residents. Sutton is home to award-winning parks, low crime rates, affordable housing, great schools, and is developing into a world-leading life-science district specialising in cancer research and treatment.

Within the Peoples Services Directorate, the Insights & Delivery Service is the operational and analytical hub supporting adult and children's social care services. The Business Systems Team manages core social care systems such as Mosaic, providing system ownership, configuration, and training to frontline teams.

As Senior Systems Officer (Finance), you will maintain, develop, and optimise the financial components of the Mosaic case management system. Your responsibilities include leading the configuration of finance modules such as charging, payments, commitments, and budget codes, ensuring compliance with statutory adult social care requirements and corporate finance procedures. You will act as a key liaison between social care services, finance teams, and software suppliers, coordinating monthly payment runs, supporting budget forecasting, and contributing to strategic financial transformation projects. Additionally, you will design and deliver targeted training to improve staff proficiency in the system.

This role offers a supportive and collaborative environment with opportunities for professional growth, working within a council committed to innovation, diversity, and delivering excellent services to its community.

Experience
- Hands-on experience configuring charging rules, payment logic, and provider payment processes within case management systems.
- Strong familiarity with social care financial frameworks, statutory guidance, and local charging policies.
- Proven ability to work confidently with finance teams, operational managers, and external suppliers.
- Knowledge of Business World or equivalent local authority finance systems is highly desirable.

About you
- Strong technical knowledge of Mosaic or equivalent case management system finance functionality.
- Excellent analytical skills, strong numeracy, and attention to detail.
- Collaborative and solution-focused approach to resolving workflow issues.
- Proficient in financial data validation, reporting, and dashboarding.
- Ability to design and deliver effective training programs.
- Commitment to the council’s values of transparency, authenticity, and inclusivity.

Qualifications
- Relevant qualifications or demonstrable experience in social care finance systems and processes are preferred but not explicitly required.
- Willingness to engage in ongoing professional development and training.