Location
Kew Bridge Rd, Brentford, London

Hours
Monday - Friday, 9am - 5pm

Salary
£33,000 per annum

About the Role
Pinnacle Group are seeking a proactive Estate Manager to oversee the day-to-day operations of a high-end residential new build development. You will ensure that responsibilities as the Managing Agent are effectively discharged and manage estate-based personnel. Key duties include undertaking regular site inspections, assisting in arranging estate meetings and events with leaseholders and residents, and coordinating periodic Health and Safety assessments and inspections.

You will join the Residential Property Management team, which manages large, complex residential developments on behalf of Institutional Investors, Developers, and Residents’ Management Companies, providing comprehensive leasehold and block management services.

The ideal candidate will be client-focused, highly organised, and confident in managing budgets, staff rotas, and compliance requirements while maintaining strong relationships with residents, contractors, and stakeholders.

Experience
- At least 2 years’ experience working with the public, ideally in a service-related, customer-facing role.
- Knowledge of general maintenance and Health & Safety requirements in a new build environment.

About you
- Friendly, helpful, polite, and courteous with a flexible approach.
- Ability to resolve complaints effectively and within procedures.
- Client-focused with strong organisational skills.
- Confident managing budgets, staff rotas, and compliance requirements.
- Able to maintain strong relationships with residents, contractors, and stakeholders.

Qualifications
No specific qualifications are stated; however, relevant experience and a commitment to Pinnacle Group’s values of Trust, Respect, Involve, Challenge, and Deliver Excellence are essential.